GENERAL TERMS AND CONDITIONS OF THE WEBSITE
1 COMMON
These general terms and conditions apply when an online store customer makes purchases on the websites of Team Urhola Oy ( [email protected] ) and companies belonging to the same group, such as www.teamurhola.fi. Processing of personal data applicable to our Website Privacy Policy, which is available https://www.trainlikeachampion.fi/privacy-statement/.
Train Like a Champion is not responsible if the products featured on the website are sold out. Train Like a Champion is also not responsible for any image or typographical errors on the website or any errors in the price information. The images presented on the website are for guidance only and to enhance the customer’s shopping experience. Train Like a Champion may also offer, transmit or market paid or unpaid services or products produced or provided by third party service providers. The services of other service providers are provided, transmitted or marketed as such and without obligation. Train Like a Champion is not liable for any damage, resulting from a possible error in a service provided or provided by a third party service provider, such as misinformation, service delay, or service availability. Otherwise, Train Like a Champion will not be liable for any direct, indirect or consequential damages, unless otherwise required by applicable law.
In addition to these terms and conditions, the customer undertakes to comply with any special terms and conditions, limitations of liability and instructions of the third party service provider. Otherwise, Train Like a Champion will not be liable for any direct, indirect or consequential damages, unless otherwise required by applicable law. In addition to these terms and conditions, the customer undertakes to comply with any special terms and conditions, limitations of liability and instructions of the third party service provider. Otherwise, Train Like a Champion will not be liable for any direct, indirect or consequential damages, unless otherwise required by applicable law. In addition to these terms and conditions, the customer undertakes to comply with any special terms and conditions, limitations of liability and instructions of the third party service provider.
The Website and its content are the property of Train Like a Champion or third parties. The content is protected by intellectual property rights and copying or use of the content without the written consent of Train Like a Champion is prohibited.
The Customer must accept these General Terms and Conditions in order to place an order through the Website. By accepting the General Terms and Conditions, the customer undertakes to comply with them and confirms that he has read them. In addition, Customer acknowledges that it has read and understood the Privacy Policy [link], which explains how Customer’s personal information will be processed. The agreement between the user and Train Like a Champion is created when the customer has sent the order to Train Like a Champion and Train Like a Champion has confirmed the customer’s order by sending him an order confirmation by e-mail.
2. PRICES AND PAYMENTS
The prices of the services sold on the website are determined by the price list in force at the time. The price list is displayed on the website and the prices for each service are also presented in the description of that service. All prices shown on the website include VAT. However, prices do not include payment or shipping costs. Payment and delivery costs are presented separately for each order before placing the order.
Train Like a Champion reserves the right to change the price list at any time.
The customer can only pay in the online store using the payment methods accepted by Train Like a Champion from time to time. The payment methods accepted in the online store are credit card and online banking, as well as MobilePay. MobilePayn payment terms are available MobiePayn website: Terms of payment are available MobilePayn website: mobilepay.fi/asiakastuki/eh-dot. Paytrail Oyj (2529686-4) operates as a payment intermediation service provider and payment service provider in cooperation with Finnish banks and credit institutions. For payments made with Visa, Visa Electron or Mastercard cards, Paytrail Oyj appears as the payee on the card invoice.
3. RIGHT OF WITHDRAWAL
For digital services, such as online coaching sold online, the 14-day withdrawal period starts from the conclusion of the contract for the digital content in question. However, the customer does not have the right to cancel the transaction if the delivery of the digital content has been started electronically with the customer’s consent before the end of the cancellation period. Such consent may be deemed to have been obtained when the customer expresses his willingness to receive the digital content, before the end of the 14-day withdrawal period, via a separate link.
For online coaching, the delivery of content is considered to have started when when the customer activates the service from the coaching system via the link provided in the activation email. In the case of online coaching, the delivery of content is considered to have started when the customer adopts online coaching with a username created for the customer. In addition, the customer is deemed to have consented to the commencement and waiver of the right to withdraw digital content if the customer logs in to the online training system with their user IDs before the 14-day right of withdrawal expires. The customer can exercise their right of withdrawal for digital services by contacting [email protected].
4. FORCE MAJEURE
If Train Like a Champion is unable to fulfill its obligations under these terms and conditions due to force majeure, Train Like a Champion shall not be liable for any delay or other inconvenience or damage caused. Force majeure measures include general industrial action, hostilities, natural disasters and problems with telecommunications connections.
5. TRANSFER OF THE AGREEMENT
The user is not entitled to transfer his rights and obligations related to the training service he has acquired to third parties.
6. APPLICABLE LAW AND SETTLEMENT OF DISPUTES
These General Terms and Conditions shall be governed by the laws of Finland, excluding its choice of law provisions. Disputes between Train Like a Champion and the customer concerning the Online Store or these General Terms and Conditions will be handled in the Helsinki District Court. However, a consumer referred to in the Consumer Protection Act (38/1978) has the right to bring an action in the district court of the place in which the consumer is located in Finland, in whose jurisdiction the consumer has his domicile or permanent residence.
The consumer customer also always has the right to take the dispute to the Consumer Disputes Board. Prior to refer the matter to the Consumer Disputes Board, the customer should contact the consumer advice here. The customer can also lodge a complaint directly to the network by using the EU Commission’s online dispute resolution service.
7. CHANGES TO THE GENERAL TERMS AND CONDITIONS
Train Like a Champion reserves the right to change or update these General Terms and Conditions at any time. The current General Terms and Conditions are available on the Website. By continuing to use the Online Store after updating the General Terms and Conditions, the customer is deemed to have accepted the updated General Terms and Conditions. These General Terms and Conditions were last updated on March 1, 2021.